WEBSITE MAINTENANCE SUPPORT

Our website maintenance retainer covers WordPress core updates, plugin updates and PHP version upgrades, automated and verified offsite backups, continuous security monitoring and malware scanning, CDN management and quarterly Google PageSpeed and core web vitals performance reviews. All updates are tested in a staging environment before being applied to the live site, and a clear monthly report is provided covering all activity completed, security status and performance scores.

WordPress powers over 40% of all websites globally, making it a significant target for automated attacks that exploit known vulnerabilities in outdated plugins, themes and core installations. Regular maintenance ensures these vulnerabilities are patched before they can be exploited. Beyond security, regular updates maintain compatibility between WordPress, PHP and your installed plugins, reducing the risk of conflicts, errors and unexpected downtime that can disrupt your business.

We apply WordPress core, plugin and PHP updates on a monthly basis as a minimum, with critical security patches applied promptly as they are released. All updates are first tested on a staging copy of your website to check for conflicts before being pushed to the live site. This ensures your website is always running up to date software without the risk of an untested update causing issues on your live site.

If your website is compromised, our security monitoring is designed to detect the issue quickly. We will investigate the nature of the attack, remove any malicious code or injections, restore from a clean backup where necessary and implement additional hardening measures to reduce the risk of recurrence. Our proactive scanning and monitoring approach is designed to catch and address security issues before they cause significant damage or become visible to your visitors.

Backups are taken on an automated schedule and stored securely offsite, separate from your hosting environment. This ensures that if your hosting server is compromised or experiences a failure, your backup remains intact and available for restoration. We also periodically perform test restores to verify that backups are complete and restorable, rather than simply assuming the backup process is working correctly.

A content delivery network distributes your website assets across servers in multiple geographic locations so they load faster for visitors regardless of where they are located. Over time, CDN configurations can drift out of alignment as websites are updated, new assets are added and caching rules become stale. We actively manage your CDN configuration to ensure it remains correctly set up, assets are properly cached and your website continues to deliver fast load times to all visitors.

Website performance naturally degrades over time as new content, plugins and features are added. Our quarterly performance reviews use Google PageSpeed Insights, Lighthouse and Google Search Console to assess your current scores and identify any areas where performance has declined. We then carry out any optimisation work required to restore and maintain your A or A+ rating across both mobile and desktop, ensuring your website continues to perform at the standard needed to support strong search rankings and user experience.

We provide maintenance support for any WordPress website regardless of who built it, which theme it uses or which page builder it runs on. Before onboarding a new maintenance client we conduct a full audit of the website to assess its current state, identify any outstanding issues and establish the correct configuration for updates, backups and monitoring. This ensures we have a clear baseline from which to provide effective ongoing maintenance.

Yes. Our website maintenance service is structured as a rolling monthly retainer, giving you consistent expert management of your WordPress website without a long term contract commitment. Many of our clients take on maintenance support following a website build or redesign project and retain the service on an ongoing basis as their website grows. We will confirm pricing and the specific scope of your retainer in our proposal based on your website and requirements.

Every month you will receive a clear written report covering all maintenance activity completed during that period, including updates applied, security scan results, backup verification status, uptime data and current PageSpeed scores. Quarterly performance review reports are provided separately and include a full breakdown of any optimisation work carried out. This gives you complete visibility of your website health without needing to log in or check anything yourself.